Privacy Policy
Last updated 2026-05-24
1. Who we are
This site is operated by Makehe Shanghai Trading Ltd ("Makehe", "we", "our"), a company incorporated in Lingang, Shanghai, People's Republic of China.
For privacy enquiries: info@makehetrading.com.
2. What we collect
- Contact data you provide via forms, the quote wizard, email or WhatsApp — typically name, company, email, phone, country, requirements.
- Transactional data required to perform services you engage us for — purchase orders, invoices, shipping records, payment records.
- Technical data automatically logged when you visit the site — IP address, browser user agent, referring URL, pages visited. Used only for security, abuse prevention and aggregate analytics.
We do not collect special-category personal data and we do not knowingly collect data from children under 16.
3. Why we collect it
- To respond to your enquiries and prepare quotations.
- To perform the services we are contracted to provide.
- To comply with legal obligations in the People's Republic of China and in the jurisdictions where we operate.
- To secure the website against fraud and abuse.
4. Who we share it with
Personal data is shared only with parties strictly necessary to perform the services — including factories and freight partners for orders you have placed, customs brokers, and where lawfully required, government and tax authorities.
We do not sell personal data and we do not share it for third-party marketing.
5. International transfers
Because our work is cross-border by design, your data may be processed in mainland China and in the jurisdictions of our regional offices. We apply equivalent safeguards regardless of where data is processed.
6. Retention
Enquiry data is retained for up to 24 months from last contact. Transactional records are retained for the period required by Chinese tax law (currently 10 years).
7. Your rights
Subject to applicable law you may request access to, correction of, or deletion of your personal data. Write to info@makehetrading.com from the email address on file and we will respond within 30 days.
8. Cookies
We use minimal cookies — strictly necessary for the site to function (e.g. the admin session cookie) and one consent flag stored in your browser's local storage. See our Cookie Policy for the full list.
9. Changes
We may update this policy. Material changes will be reflected in the "last updated" date above. Continued use of the site after a change constitutes acceptance of the revised policy.